Having an on-site Building Operator is a huge asset to both the tenants and the Owner alike, as there is continually a qualified technician to observe the HVAC, plumbing, electrical, and general repairs and maintenance. However, it is one thing to understand when something needs to be fixed; and another thing to have the ability to fix it! We work closely alongside your Building Operator to improve their hands-on experience and general know-how with regards to the systems and issues they may encounter on a regular basis.

Electrical Meters

We will go over how to properly use this instrument to test electric circuits and outlets to ensure things are safe for the Operators to work on. It is also important for Operators to understand how circuits work and be able to trace back a circuit to a definite breaker. Many times, electrical issues have simple resolutions if the Operator first understands what to look for, before having to contract the work to an Electrician.

Hot Water Boiler Troubleshooting

This is a particularly important skill for Operators during after-hours, on-call shifts. Waking up to a 3:00 AM phone call and learning a building has no heat is always nerve-racking but imagine how much additional stress comes when the Operator doesn’t necessarily know how to handle the situation. Building Operators are ABSA Certified by trade, which means they are familiar with both steam / hot water boilers are pressure vessels. But what we want our Operators to have is the poise to enter a no-heat situation, troubleshoot the potential issue(s), and trace back where the problem originated to understand why it occurred in the first place.

Lighting a Pilot

This might sound like a basic task, but a lot of Operators have never been shown how to do this! There are two standard types of pilot lights: standing and intermittent. Standing pilots are traditional ignition sources that are lit and remain lit, whereas intermittent pilots are only lit when needed. It is important that our Operators know the difference between the two and know how to perform such a task.

Measuring Pressure Drop Across a Filter Bank/Coil

We teach the Operators this skill to become better familiarized with the equipment. A manometer is connected in two places (before and after) of an air handler and gives a reading. A high reading indicates a significant pressure drop, which then tells the Operator that a certain piece of equipment is not running as efficiently as it could be. Whether that means the filters are the wrong size, need to be changed, or a bank is somehow impeding airflow, this is a great skill that saves both time and money in the long run.

Rocky Mountain Building Consulting

Tom Blacklock



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